Overview
Prove you are a dedicated and ambitious Retail Worker by completing your full education in this dynamic business sector.
This course presents the principles, regulations, and customer expectations that will drive you to become an outstanding member of the Retail Industry.
The Retail Operations Training Level 3 course has been constructed with the assistance of professionals and explains the different aspects of Retailing and the UK Consumer Market. You will be coached on dealing with complaints, enhancing the selling process, promoting excellent customer service, and an understanding of UK laws and regulations regarding retail. For the complete learning package for any shop working, sign up today.
How will I get my certificate?
You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate.
Who is this course for?
There is no experience or previous qualifications required for enrolment on this Retail Operations Training Level 3. It is available to all students, of all academic backgrounds.
Requirements
Our Retail Operations Training Level 3 is fully compatible with PC’s, Mac’s, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace.
Career path
Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc.
Course Curriculum
- 2 sections
- 14 lectures
- 3 hours, 25 minutes total length
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Module 1: Introduction to Retail Associate 00:15:00 -
Module 2: Qualities of a Retail Associate 00:23:00
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Module 3: Retail Psychology 00:12:00
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Module 4: Importance of Consumer Behaviour 00:10:00
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Module 05: The Importance of Communicating with Customers 00:18:00
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Module 06: Taking Trends and Targeting Customers Effectively 00:10:00
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Module 07: The Sales Process and Dealing with Customers at the Checkout 00:10:00
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Module 08: Consumer Rights Act 00:16:00
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Module 09: Introduction to Visual Merchandising 00:16:00
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Module 10: In-Store Design 00:18:00
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Module 11: Exterior Design 00:20:00
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Module 12: Health & Safety for Retail Stores 00:20:00
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Module 13: Management Skills for Leading Your Team 00:17:00
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Assignment – Retail Operations Training Level 3
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This course includes:
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Duration:3 hours, 25 minutes
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Access:1 year access
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Units:14
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Level:
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CPD Points:10
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Certificate:Yes
