Course Curriculum
- 16 sections
- 15 lectures
- 6 hours, 34 minutes total length
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Introduction to Reception and Receptionist00:26:00
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Business Telephone Skills00:19:00
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Representing Your Boss and Company00:34:00
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Mail Services and Shipping00:25:00
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Travel Arrangements00:24:00
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Organising Meeting and Conferences00:24:00
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Time Management00:35:00
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Record Keeping and Filing Systems00:28:00
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Business Writing Skills00:40:00
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Organisational Skills00:25:00
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Communication Skills00:25:00
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Customer Service00:16:00
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Effective Planning and Scheduling00:46:00
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Invoicing/Petty Cash00:27:00
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Assignment – Receptionist