Course Curriculum
- 8 sections
- 20 lectures
- 1 hour, 17 minutes total length
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Introduction00:04:00
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The fundamentals of RCA00:08:00
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The Process00:02:00
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Step 1: Define the problem00:03:00
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Step 2: Collect data00:02:00
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Step 3: Identify possible causes00:02:00
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Step 4: Identify root causes00:01:00
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Step 5: Identify and implement solutions00:02:00
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Step 6: Monitor controls00:02:00
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Tools to Conduct an RCA00:01:00
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Pareto chart00:04:00
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5 whys00:06:00
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Fishbone Diagram00:04:00
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Drill down00:04:00
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FMEA00:09:00
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Issue / error Log00:05:00
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Other points to consider00:14:00
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Close out00:04:00
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Assignment – RCA: Root Cause Analysis
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