Course Curriculum
- 8 sections
- 16 lectures
- 00:00:00 total length
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Introduction
00:04:00
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The fundamentals of RCA
00:08:00
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The Process
00:02:00 -
Step 1: Define the problem
00:03:00 -
Step 2: Collect data
00:02:00 -
Step 3: Identify possible causes
00:02:00 -
Step 4: Identify root causes
00:01:00 -
Step 5: Identify and implement solutions
00:02:00 -
Step 6: Monitor controls
00:02:00
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Tools to Conduct an RCA
00:01:00 -
Pareto chart
00:04:00 -
5 whys
00:06:00 -
Fishbone Diagram
00:04:00 -
Drill down
00:04:00 -
FMEA
00:09:00 -
Issue / error Log
00:05:00
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Other points to consider
00:14:00
-
Close out
00:04:00
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Assignment – RCA: Root Cause Analysis
00:00:00
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Claim Your Certificate
00:00:00