Overview
This comprehensive course on Patient Customer Service Training will deepen your understanding on this topic.
After successful completion of this course you can acquire the required skills in this sector. This Patient Customer Service Training comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market.
So enrol in this course today to fast track your career ladder.
How will I get my certificate?
You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate.
Who is This course for?
There is no experience or previous qualifications required for enrolment on this Patient Customer Service Training. It is available to all students, of all academic backgrounds.
Requirements
Our Patient Customer Service Training is fully compatible with PC’s, Mac’s, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G.
There is no time limit for completing this course, it can be studied in your own time at your own pace.
Career Path
Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to—
- Open doors of opportunities
- Increase your adaptability
- Keep you relevant
- Boost confidence
And much more!
Course Curriculum
- 2 sections
- 12 lectures
- 2 days, 6 hours total length
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Introduction to Patient Customer Service 00:25:00 -
Effective Patient Customer Service Training 00:26:00
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Areas of Patient Customer Service 00:36:00
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Customer Service Operative Skills 00:36:00
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Organising Schedules 00:44:00
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Medical Jargon and Terminology 00:44:00
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Effective Filing Systems in Medical Offices 00:35:00
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Patient Customer Service Soft Skills 00:28:00
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What Customer Service Is to Different Medical Professionals 00:36:00
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Providing Customer Service and Support to Colleagues 00:27:00
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Handling Difficult Customers 00:38:00
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Assignment – Patient Customer Service Training 00:48:00
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This course includes:
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Duration:2 days, 6 hours
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Access:1 year access
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Units:12
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Level:
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CPD Points:10
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Certificate:Yes
