Overview
This comprehensive course on Office Assistant and Secretarial Diploma will deepen your understanding on this topic.
After successful completion of this course you can acquire the required skills in this sector. This Office Assistant and Secretarial Diploma comes with accredited certification, which will enhance your CV and make you worthy in the job market.
So enrol in this course today to fast track your career ladder.
How will I get my certificate?
You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate.
Who is This course for?
There is no experience or previous qualifications required for enrolment on this Office Assistant and Secretarial Diploma. It is available to all students, of all academic backgrounds.
Requirements
Our Office Assistant and Secretarial Diploma is fully compatible with PC’s, Mac’s, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G.
There is no time limit for completing this course, it can be studied in your own time at your own pace.
Career Path
Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc.
Course Curriculum
- 3 sections
- 36 lectures
- 8 hours, 46 minutes total length
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Module One – Getting Started00:05:00
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Module Two – Working with Your Manager00:15:00
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Module Three – Administrative Soft Skills00:15:00
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Module Four – Effective Time Management00:20:00
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Module Five – Meeting Management00:17:00
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Module Six – Tools of the Trade (I)00:17:00
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Module Seven – Tools of the Trade (II)00:15:00
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Module Eight – Being an Effective Gatekeeper00:15:00
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Module Nine – Organizational Skills00:15:00
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Module Ten – Confidentiality Guidelines00:15:00
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Module Eleven – Special Tasks00:15:00
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Module Twelve – Wrapping Up00:05:00
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Module One – Getting Started00:05:00
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Module Two – Why Your Office Needs Administrative Procedures00:15:00
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Module Three – Gathering the Right Tools00:10:00
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Module Four – Identifying Procedures to Include00:15:00
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Module Five – Top Five Procedures to Record00:15:00
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Module Six – What to Include in Your Binder (I)00:15:00
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Module Seven – What to Include in Your Binder (II)00:15:00
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Module Eight – Organizing Your Binder00:15:00
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Module Nine – What Not to Include in the Procedure Guide00:15:00
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Module Ten – Share Office Procedure Guide00:10:00
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Module Eleven – Successfully Executing the Guide00:12:00
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Module Twelve – Wrapping Up00:05:00
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Module One – Getting Started00:10:00
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Module Two – Verbal Communication Skills00:20:00
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Module Three – Non-Verbal Communication Skills00:20:00
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Module Four – Making Small Talk and Moving Beyond00:20:00
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Module Five – Moving the Conversation Along00:25:00
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Module Six – Remembering Names00:15:00
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Module Seven – Influencing Skills00:20:00
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Module Eight – Bringing People to Your Side00:15:00
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Module Nine – Sharing Your Opinion00:15:00
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Module Ten – Negotiation Basics00:30:00
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Module Eleven – Making an Impact00:15:00
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Module Twelve – Wrapping Up00:05:00