Overview
Develop your ability to navigate conflicts and negotiate effectively with our comprehensive course on Negotiation and Conflict Resolution Skills. This program is designed to provide you with a deep understanding of conflict dynamics and equip you with the skills needed to manage and resolve conflicts. Learn about the negotiation process, powerful tools, emotional intelligence, and cross-cultural considerations. Whether you’re a professional looking to enhance your negotiation skills or someone seeking to improve personal relationships, this course will provide the knowledge and techniques to succeed.
Learning Outcomes
By the end of this course, you will be able to:
- Understand the nature and dynamics of conflict.
- Implement effective conflict management strategies.
- Grasp the fundamentals of negotiation.
- Prepare thoroughly for the negotiation process.
- Use powerful negotiation tools and techniques.
- Apply emotional intelligence in conflict and negotiation scenarios.
- Navigate cross-cultural negotiations with sensitivity and effectiveness.
- Manage multi-party negotiations efficiently.
- Leverage your personal negotiating power for optimal outcomes.
How will I get my certificate?
You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate.
Who is This course for?
There is no experience or previous qualifications required for enrolment on this Negotiation and Conflict Resolution Skills. It is available to all students, of all academic backgrounds.
Requirements
Our Negotiation and Conflict Resolution Skills is fully compatible with PC’s, Mac’s, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G.
There is no time limit for completing this course, it can be studied in your own time at your own pace.
Career Path
Completing this course can lead to various career opportunities, including:
- Conflict Resolution Specialist
- Negotiation Consultant
- Human Resources Manager
- Mediator
- Corporate Trainer
- Project Manager
- Diplomat
- Sales Manager
FAQs
- Who is this course for?
Ans: This course is ideal for professionals in leadership, management, human resources, sales, and anyone interested in improving their negotiation and conflict resolution skills.
- How long is the course?
Ans: The course consists of 9 modules, which you can complete at your own pace.
- What do I need to participate in the course?
Ans: A computer, a stable internet connection, and a commitment to developing your negotiation and conflict resolution skills are required.
- Will I receive a certificate upon completion?
Ans: Yes, you will receive a certificate of completion to showcase your expertise in negotiation and conflict resolution.
- Can I access the course materials after completion?
Ans: Yes, you will have lifetime access to all course materials and any future updates.
- Is there any support available during the course?
Ans: Yes, our support team is available to assist you with any questions or challenges you may face during the course.
Course Curriculum
- 10 sections
- 10 lectures
- 1 hour, 45 minutes total length
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Understanding Conflict 00:09:00
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Conflict Management 00:11:00
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Understanding Negotiation 00:13:00
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The Negotiation Process and Preparation 00:08:00
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Powerful Negotiation Tool 00:11:00
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Emotional Intelligence 00:13:00
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Cross-Cultural Negotiation 00:14:00
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Multi-Party Negotiations 00:15:00
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Using Your Personal Negotiating Power 00:11:00
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This course includes:
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Duration:1 hour, 45 minutes
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Access:1 year access
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Units:10
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Level:Intermediate
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CPD Points:10
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Certificate:Yes
