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Negotiation and Conflict Resolution Skills

4.7

(719 students)
Last updated:February 19, 2025
Language:English

Negotiation and Conflict Resolution Skills

4.7

(719 students)
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Negotiation and Conflict Resolution Skills | CPD Accredited Course - UK

The Negotiation and Conflict Resolution Skills Course is a comprehensive training program designed to help professionals develop strategic negotiation techniques and resolve conflicts effectively. Whether you are managing workplace disputes, closing business deals, or leading a team, mastering negotiation and conflict resolution is crucial for career success.

This CPD-accredited course provides strategies and real-world applications for handling conflicts, improving communication, and using emotional intelligence in negotiations.

Structured into nine key modules, this course covers:

  • Understanding conflict and effective conflict management techniques
  • The negotiation process and essential negotiation tools
  • Emotional intelligence in conflict resolution and leadership
  • Cross-cultural negotiation and multi-party negotiation strategies
  • Leveraging personal negotiation power to achieve success

By completing this course, you will gain valuable expertise to manage disputes, enhance communication, and negotiate successfully in business, workplace, and personal scenarios.

Start mastering negotiation and conflict resolution today!

Learning Outcomes

  • Develop a deep understanding of conflict and negotiation dynamics.
  • Learn strategic conflict management techniques for workplace success.
  • Master the negotiation process, from preparation to execution.
  • Use powerful negotiation tools to achieve the best outcomes.
  • Enhance emotional intelligence and leadership communication.
  • Navigate cross-cultural and multi-party negotiations effectively.
  • Build confidence in leveraging personal negotiation power.

Why Enrol in This Negotiation and Conflict Resolution Course?

By enrolling in this Negotiation and Conflict Resolution Course, you will gain skills and techniques that are essential for business, HR, leadership, and team management. This course aligns with UK workplace standards, ensuring you are fully prepared for effective negotiations and conflict resolution.

    • CPD-Accredited Certification for career progression.
    • Flexible Online Learning to study at your own pace.
    • Industry-Relevant Curriculum covering negotiation and conflict management strategies.
    • Recognised Training for Managers, HR Specialists, and Business Professionals.

Who Is This Negotiation and Conflict Resolution Course For?

This course is ideal for professionals who want to develop negotiation and conflict management expertise, including:

  • Business professionals and corporate leaders.
  • HR specialists handling workplace disputes.
  • Team leaders and managers overseeing negotiations.
  • Entrepreneurs and sales professionals.
  • Anyone looking to improve conflict resolution and negotiation skills.

Prerequisites for This Negotiation and Conflict Resolution Course

There are no specific entry requirements for this course. It is open to:

  • Beginners and professionals looking for negotiation and conflict resolution training.
  • Individuals seeking CPD-accredited qualifications in business negotiation.
  • Anyone interested in conflict resolution, leadership, and cross-cultural communication.

Career Path

Completing the Negotiation and Conflict Resolution Course opens up career opportunities in leadership, management, and business roles, including:

Business Negotiator
Lead business deals and corporate negotiations.
Average UK salary: £35,000 – £55,000 per year.

HR Conflict Resolution Specialist
Manage workplace disputes and employee relations.
Average UK salary: £30,000 – £50,000 per year.

Corporate Trainer in Negotiation
Deliver negotiation and leadership training to teams.
Average UK salary: £40,000 – £60,000 per year.

Sales and Business Development Manager
Negotiate contracts and business deals.
Average UK salary: £32,000 – £55,000 per year.

With further experience, you can progress into roles such as Head of Negotiation Strategy, Senior HR Manager, or Leadership Coach.

Frequestly Asked Questions

What is Negotiation and Conflict Resolution?

Negotiation and Conflict Resolution refers to the process of resolving disputes, managing disagreements, and finding mutually beneficial solutions in business, workplace, and personal settings. It involves effective communication, problem-solving, and decision-making skills.

A Negotiation and Conflict Resolution Specialist is responsible for mediating disputes, facilitating discussions, and implementing conflict management strategies to achieve positive outcomes in business, legal, HR, and diplomatic settings.

To develop negotiation and conflict resolution skills, you should:

  • Complete a Negotiation and Conflict Resolution Course
  • Practice effective communication and active listening
  • Understand emotional intelligence and human behaviour
  • Learn different negotiation tactics and conflict resolution techniques

Yes! Whether you are a business professional, manager, HR specialist, or mediator, learning negotiation and conflict resolution can improve your problem-solving abilities, leadership skills, and workplace communication.

Not at all! With proper training, practice, and experience, you can develop strong negotiation tactics and conflict management techniques that will be beneficial in both professional and personal settings.

Effective conflict resolution strategies include:

  • Active listening and clear communication
  • Identifying the interests of all parties involved
  • Maintaining emotional intelligence and professionalism
  • Using mediation and collaborative problem-solving
  • Creating win-win solutions for long-term success

The best way to train is to enrol in a CPD-accredited Negotiation and Conflict Resolution Skills Course, practice real-world negotiation techniques, and gain experience in handling disputes and managing professional relationships.

Course Curriculum

  • 10 sections
  • 10 lectures
  • 00:00:00 total length
Expand all sections
  • video Understanding Conflict
    00:09:00

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This course includes:

  • Duration:
    1 hour, 45 minutes
  • Access:
    1 year access
  • Units:
    10
  • Level:
    Intermediate
  • CPD Points:
    10
  • Certificate:
    Yes
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