Course Curriculum
- 2 sections
- 22 lectures
- 59 minutes total length
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Module 01: Quick Wins – The Cell Phone Secret to Good Listening Skills00:02:00
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Module 02: Stacking the Listening Environment in Your Favor00:04:00
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Module 03: The Telephone Listening Trap Will Never Catch You Again00:02:00
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Module 04: Housekeeping Note Sometimes You should Turn OFF Your Listening Skills00:01:00
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Module 05: Setting Just One Agenda Item Listening00:03:00
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Module 06: It Is Incredibly Easy to See How Well You Are Listening00:01:00
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Module 07: It’s Even Easier to Listen When You Do This…00:04:00
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Module 08: Technology Will Eat Your Brain Unless You Do This00:05:00
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Module 09: Using Your Most Effective Body Language Tool00:03:00
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Module 10: The Best Listening Body Language from the Neck Down00:04:00
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Module 11: Reading the Speaker’s Body00:04:00
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Module 12: Connecting At the Emotional Level with Your Colleague to Hear All00:02:00
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Module 13: Mastering the Art of NOT Interrupting00:02:00
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Module 14: Asking for Clarification Is a Great Form of Listening00:02:00
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Module 15: Engaging In Conversation at Just the Right Time00:03:00
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Module 16: Strong Listening Creates Strong Reactions from You00:01:00
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Module 17: Honing Your Sense of Timing and Judgment to Make You a Great Listener00:02:00
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Module 18: Using the Magic of Pen and Paper Tools to Your Advantage00:04:00
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Module 19: Summarizing the Conversation Is Great for You and Your Colleague00:04:00
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Module 20: The One-Page Email Memo Summary Aces the Listening Skills Test – Every Time!00:03:00
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Module 21: Conclusion – Your New Reputation as a Great Listener!00:03:00
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Assignment – Listening Skills: Workplace Soft Skills