Course Curriculum
- 10 sections
- 20 lectures
- 00:00:00 total length
-
Introduction to Legal Secretary
00:15:00 -
Role of Legal Secretaries
00:15:00 -
General Duties and Day-to-Day Operations of a Legal Secretary
00:30:00 -
Record Keeping
00:30:00 -
Legal Writing Skills & Proofreading
00:15:00 -
Research Skills You Need to Know
00:30:00 -
Transcription, Editing & Correspondence to Judges
00:30:00 -
Legal System of UK
00:15:00 -
UK Court System
00:30:00
-
Meeting Management
00:15:00 -
The Role of a Minute-Taker
00:15:00 -
The Skills of a Minute-Taker
00:30:00 -
Meeting Agreements
00:15:00 -
Minute Styles
00:30:00 -
What Do I Record?
00:30:00 -
Techniques for Preparing Minutes
00:30:00 -
Taking Minutes in an Interactive Meeting
00:15:00 -
The Minute Book
00:15:00 -
What to include/what to ignore
00:30:00 -
Motions and Resolutions
00:05:00 -
Method of recording minutes
00:30:00 -
Reasons for Meeting
00:30:00 -
What is a decision?
00:15:00 -
Minute Taking tips
00:30:00
-
Working with Your Manager
01:00:00 -
Administrative Soft Skills
01:00:00 -
Effective Time Management
01:00:00 -
Tools of the Trade
01:00:00 -
Being an Effective Gatekeeper
00:15:00 -
Organizational Skills
00:15:00 -
Confidentiality Guidelines
00:15:00 -
Special Tasks
00:15:00
-
Introduction To Customer Service
00:15:00 -
The Power of Positive Thinking in Customer Service
00:30:00 -
Types of Difficult Customers and How to Help them
01:00:00 -
How to Deal with Difficult Customers
00:30:00
-
Aspects of Phone Etiquette
01:00:00 -
Using Proper Phone Language
01:00:00 -
Eliminate Phone Distractions
01:00:00 -
Inbound Calls
01:00:00 -
Outbound Calls
01:00:00 -
Handling Rude or Angry Callers
01:00:00 -
Handling Interoffice Calls
01:00:00 -
Methods of Training Employees
01:00:00 -
Correcting Poor Telephone Etiquette
01:00:00
-
Opening
01:00:00 -
Working with the Interface
01:00:00 -
Your First Document
01:00:00 -
Basic Editing Tasks
01:00:00 -
Basic Formatting Tasks
01:00:00 -
Formatting Paragraphs
01:00:00 -
Advanced Formatting Tasks
01:00:00 -
Working with Styles
01:00:00 -
Formatting the Page
01:00:00 -
Sharing Your Document
01:00:00
-
Introduction to Proofreading
00:15:00 -
What does a Proofreader do?
00:15:00 -
Proofreading
00:15:00 -
Proofreading Symbols
00:15:00 -
Proofreading on Paper & Screen
00:15:00 -
Strategies to Check for Specific Errors
00:15:00 -
Editing & Proofreading Strategies
00:15:00 -
Proofreading an Essay
00:15:00
-
Mock Exam – Legal Secretaries Advanced Diploma
00:20:00
-
Final Exam – Legal Secretaries Advanced Diploma
00:20:00
-
Claim Your Certificate
00:00:00

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