Course Overview

This fully online course provides the core knowledge required for IT support. You’ll begin with an introduction to how people use computers, followed by key topics like system hardware, device ports, and the configuration of mobile and PC devices. As you progress, you’ll learn about the importance of operating systems, network connectivity, file management, and IT security threat mitigation. Whether you’re just starting in IT or looking to enhance your theoretical understanding, this course will give you the foundational knowledge needed to succeed in an IT support role.

Learning Outcomes

By the end of this course, you will:

Understand how people use computers and the different types of computing devices.
Learn about system hardware, including device ports and peripherals.
Gain knowledge of operating systems and how they support IT infrastructure.
Learn about network connectivity and its role in modern IT environments.
Understand file management and how to maintain efficient systems.
Gain an understanding of IT security threats and how to mitigate them.
Learn about troubleshooting techniques and methodologies for managing IT systems.

Why Enrol in This Course?

This course is ideal for anyone who wants to develop a career in IT support or expand their knowledge of IT infrastructure. It is perfect for:

Aspiring IT support technicians who wish to gain a deeper understanding of IT systems.
Professionals looking to formalize their knowledge of operating systems, networks, and IT security.
Anyone interested in learning about the foundational concepts of IT support and infrastructure.

Who is This Course for?

This course is ideal for anyone who wants to develop a career in IT support or expand their knowledge of IT infrastructure. It is perfect for:

Aspiring IT support technicians who wish to gain a deeper understanding of IT systems.
Professionals looking to formalize their knowledge of operating systems, networks, and IT security.
Anyone interested in learning about the foundational concepts of IT support and infrastructure.

Prerequisites for This Course

There are no specific entry requirements for this course. It is suitable for:

Beginners looking to start a career in IT support.
IT professionals who want to formalize and expand their knowledge.
Anyone interested in gaining a theoretical understanding of IT systems and support.

Certification

Upon completing the course and passing the final exam, you will receive a CPD QS Accredited Certificate from Apex Learning. This certification demonstrates your knowledge and skills as a nursing assistant in the UK. The Digital version of the certificate is available for £9.99 only, and you can order a hard copy of the certificate for £14.99 only.

Career Path

Upon completing the IT Support Technician Training course, you will have the skills to pursue roles such as:

IT Support Technician: Provide technical support for computer systems and resolve technical issues.
Average UK Salary: £20,000 – £30,000 per year.
Technical Support Specialist: Assist users with complex IT problems and ensure systems are functioning smoothly.
Average UK Salary: £25,000 – £35,000 per year.
Network Administrator: Manage and maintain network systems, ensuring reliable connectivity and security.
Average UK Salary: £30,000 – £45,000 per year.
Systems Administrator: Oversee the operation and maintenance of computer systems in an organisation.
Average UK Salary: £35,000 – £50,000 per year.

IT Support Technician Training | CPD Accredited IT Support Course Online - UK

In the ever-evolving world of technology, understanding the fundamentals of IT systems is crucial. The IT Support Technician Training course offers a comprehensive theoretical foundation in IT support, from the basics of computer systems to understanding operating systems and network connectivity. Whether you’re aiming to deepen your understanding of IT infrastructure or considering a career in IT support, this course provides the essential knowledge you need to navigate the complex world of technology support. Start your journey into the world of IT support with the core concepts that drive modern technology!

Course Overview
This fully online course provides the core knowledge required for IT support. You’ll begin with an introduction to how people use computers, followed by key topics like system hardware, device ports, and the configuration of mobile and PC devices. As you progress, you’ll learn about the importance of operating systems, network connectivity, file management, and IT security threat mitigation. Whether you’re just starting in IT or looking to enhance your theoretical understanding, this course will give you the foundational knowledge needed to succeed in an IT support role.

Learning Outcomes

By the end of this course, you will:

Understand how people use computers and the different types of computing devices.
Learn about system hardware, including device ports and peripherals.
Gain knowledge of operating systems and how they support IT infrastructure.
Learn about network connectivity and its role in modern IT environments.
Understand file management and how to maintain efficient systems.
Gain an understanding of IT security threats and how to mitigate them.
Learn about troubleshooting techniques and methodologies for managing IT systems.

Why Enrol in This Course?

This course is ideal for anyone who wants to develop a career in IT support or expand their knowledge of IT infrastructure. It is perfect for:

Aspiring IT support technicians who wish to gain a deeper understanding of IT systems.
Professionals looking to formalize their knowledge of operating systems, networks, and IT security.
Anyone interested in learning about the foundational concepts of IT support and infrastructure.

Who is This Course for?

This course is ideal for anyone who wants to develop a career in IT support or expand their knowledge of IT infrastructure. It is perfect for:

Aspiring IT support technicians who wish to gain a deeper understanding of IT systems.
Professionals looking to formalize their knowledge of operating systems, networks, and IT security.
Anyone interested in learning about the foundational concepts of IT support and infrastructure.

Prerequisites

There are no specific entry requirements for this course. It is suitable for:

Beginners looking to start a career in IT support.
IT professionals who want to formalize and expand their knowledge.
Anyone interested in gaining a theoretical understanding of IT systems and support.

Assessment Method

Assessment for the course is conducted through an automated multiple-choice exam. A score of 60% is required to pass and earn the CPD Accredited Certificate. Reflective assignments are provided to enhance your learning, with expert tutor feedback available.

Certification

Career Path

Upon completing the IT Support Technician Training course, you will have the skills to pursue roles such as:

IT Support Technician: Provide technical support for computer systems and resolve technical issues.
Average UK Salary: £20,000 – £30,000 per year.
Technical Support Specialist: Assist users with complex IT problems and ensure systems are functioning smoothly.
Average UK Salary: £25,000 – £35,000 per year.
Network Administrator: Manage and maintain network systems, ensuring reliable connectivity and security.
Average UK Salary: £30,000 – £45,000 per year.
Systems Administrator: Oversee the operation and maintenance of computer systems in an organisation.
Average UK Salary: £35,000 – £50,000 per year.

Frequestly Asked Questions

What is an IT support technician?

An IT support technician is responsible for providing technical support to users, troubleshooting issues with computer systems, hardware, and software, and maintaining IT infrastructure to ensure smooth operations.

What is the role of an IT technician?

An IT technician installs, configures, and maintains computer systems, networks, and other technology equipment. They are responsible for resolving technical issues and ensuring that systems are operating efficiently.

Is IT support technician a good career?

Yes, IT support technicians are in high demand due to the growing reliance on technology. The role offers job stability, opportunities for advancement, and the ability to specialize in various IT domains, making it a rewarding career choice.

What certification will I receive?

Upon successful completion, you will receive a CPD-accredited certificate in IT Support Technician Training, demonstrating your proficiency in IT systems and support.

Can I study this course on mobile?

Yes, this course is fully accessible on any device, including mobile phones, allowing you to study at your convenience.

How do I purchase the course?

You can purchase the course directly through our website. Once your payment is processed, you will gain immediate access to all course materials and start learning right away.

What topics will I learn in this course?

In this course, you will learn about computer systems, system hardware, device ports, network connectivity, IT security, and troubleshooting techniques, among other essential IT support concepts.

Do I need prior experience to take this course?

No prior experience is necessary. This course is designed for beginners and those looking to formalize their existing knowledge of IT systems and support.