Course Overview:
Are you ready to embark on a journey into the dynamic world of IT support? Our comprehensive “IT Support Technician Training” course will equip you with the knowledge and skills needed to thrive in this ever-evolving industry.
According to recent statistics, the IT support field is projected to grow by a staggering 10% over the next decade, offering exciting opportunities. As businesses and individuals rely on technology for everyday operations, the need for adept IT professionals becomes increasingly evident. With a curriculum from the fundamentals of computing devices to troubleshooting complex IT issues, this course is your gateway to a rewarding and high-paying profession.
Enroll now and unlock a world of IT support opportunities! Join the ranks of skilled professionals making a difference in the digital age.
Key Features of the Course:
- CPD Certified Course
- Uninterrupted 24/7 Learning Assistance
- Rich, insightful, and easily digestible learning materials
Who is This Course For?
This IT Support Technician Training course is for anyone who wants to learn the skills they need to be an IT support technician.
Learning Outcome
From this IT Support Technician Training, you will learn:
- Comprehensive knowledge of computer systems and their respective networks.
- How to professionally set up and configure various computing devices.
- Efficient and systematic file and data management.
- Advanced strategies for IT threat mitigation and computer maintenance.
- Essential techniques for troubleshooting computer-related issues.
- Introduction and in-depth exploration of databases.
- Fundamentals of programming, facilitating a smooth transition into software development.
Why Enrol in This Course:
Gain unparalleled IT mastery with a top-reviewed curriculum, constantly updated to match the dynamic technological landscape. Learn today’s most coveted skills, future-proofing your career.
Requirements:
Basic computer familiarity; no prior technical expertise is essential.
Career Path:
- IT Support Specialist – £26,000
- System Administrator – £35,000
- Network Engineer – £40,000
- Database Administrator – £42,000
- IT Consultant – £52,000
- Cloud Solutions Architect – £60,000
- Cybersecurity Analyst – £45,000
Certification:
Upon completing the IT Support Technician Training, you will be awarded a CPD certificate. Employers across the UK recognise this qualification and can help you advance your career in IT support.
FAQ
What qualifications do I need for an IT technician?
You typically need a high school diploma or equivalent for an IT technician. Many companies also want you to have a relevant degree or certification. A strong understanding of computers, networks, and software is essential. On-the-job training is common too.
Which course is best for IT technician?
The best course for an IT technician often depends on where you want to specialise. Common choices include A+ Certification by CompTIA and Cisco’s CCNA. Both offer a good grounding in IT fundamentals.
How do I start as an IT technician?
To start as an IT technician, first, get your educational basics. Then, go for certifications in your interest area. It helps to gain hands-on experience through internships. Build a strong resume and apply for entry-level positions. Networking with professionals can also open doors.
What is the role of IT support?
IT support helps users with tech issues. They make sure systems run smoothly. They answer questions, troubleshoot problems, and maintain hardware and software. Their goal? Keep tech working for everyone.
What is the role of an IT support technician?
An IT support technician is a problem solver. When tech breaks, they fix it. They help users install and update software and maintain hardware. They’re the go-to people for tech troubles in a company.
Course Curriculum
- 17 sections
- 65 lectures
- 4 hours, 52 minutes total length
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The Case for Computer Literacy00:03:00
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Features Common to Every Computing Device00:02:00
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Common General-Purpose Computing Devices00:02:00
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Networks of Computing Devices00:04:00
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Remotely-Accessed Computer Systems00:04:00
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Specialized Computer Systems00:02:00
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Specialty I/O Devices00:01:00
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CPUs00:03:00
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Passive and Active Cooling00:03:00
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RAM and Active Memory00:05:00
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Motherboards00:03:00
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Power Supplies00:03:00
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AMA – Ask Me Anything about System Hardware00:07:00
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Ports and Connectors00:03:00
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General Use I/O Devices00:02:00
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AMA – Ask Me Anything about I/O, Ports and Peripherals00:07:00
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Basics of Binary00:04:00
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Storage Technologies00:04:00
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Mass Storage Variation00:03:00
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AMA – Ask Me Anything about Data Storage and Sharing00:07:00
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Operating System Functions00:04:00
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Operating System Interfaces00:05:00
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AMA – Ask Me Anything about Understanding OS’s00:05:00
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Preparing the Work Area00:02:00
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Setting up a Desktop PC00:01:00
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Completing PC Setup00:04:00
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AMA – Ask Me Anything about Setting up and Configuring a PC00:09:00
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Personalizing a Tablet00:08:00
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AMA – Ask Me Anything about Mobile Devices Part 100:07:00
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AMA – Ask Me Anything about Mobile Devices Part 200:07:00
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File Management Tools00:02:00
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File Manipulation00:06:00
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Backups00:03:00
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AMA – Ask Me Anything about Managing Files00:08:00
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Walking Survey of Applications00:03:00
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Managing Applications00:03:00
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Applications and Extensions00:04:00
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AMA – Ask Me Anything about Working with Applications00:07:00
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Wi-Fi Setup00:06:00
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Going High Speed00:03:00
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Setting Up and Sharing Printers00:05:00
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AMA – Ask Me Anything about Networks and Internet Connectivity Part 100:07:00
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AMA – Ask Me Anything about Networks and Internet Connectivity Part 200:05:00
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Physical Security00:05:00
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Dealing with Malware00:03:00
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Password Management00:03:00
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Clickworthy00:03:00
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Perils of Public Internet00:02:00
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AMA – Ask Me Anything about IT Threat Mitigation Part 100:07:00
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AMA – Ask Me Anything about IT Threat Mitigation Part 200:08:00
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Power Management00:02:00
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Cleaning and Maintaining Computers00:02:00
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Trash it or Stash it?00:02:00
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AMA – Ask Me Anything about Computer Maintenance and Management00:11:00
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Troubleshooting 10100:03:00
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AMA – Ask Me Anything about Troubleshooting Computers Part 100:10:00
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AMA – Ask Me Anything about Troubleshooting Computers Part 200:11:00
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Introduction to Databases00:06:00
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Database Details00:06:00
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AMA – Ask Me Anything about Databases00:06:00
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Introduction to Programming00:04:00
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Programming with a PBJ Sandwich00:08:00
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AMA – Ask Me Anything about Programming00:04:00
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Assignment – IT Support Technician Training
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