Overview
Gain the ability to encounter every problem that affects running a hotel and work productively in a hospitality environment, by enrolling in our Hotel Management Level 3.
This course will educate you in the fundamental skills to motivate your employees and plan work schedules to make all the hotel departments run based on the pre-established quality standard of service.
All successful hotel authorities look for highly responsible individuals to improve their profitability. After your successful completion, you will be equipped with strong management skills to select and recruit employees. You will be able to ensure all the hotel services run smoothly, oversee the hotel’s efficient running activities, and prioritise every guest to make their stay pleasant and comfortable, luring more customers in at the door.
How will I get my certificate?
You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate.
Who is this course for?
There is no experience or previous qualifications required for enrolment on this Hotel Management Level 3. It is available to all students, of all academic backgrounds.
Requirements
Our Hotel Management Level 3 is fully compatible with PC’s, Mac’s, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.
There is no time limit for completing this course, it can be studied in your own time at your own pace.
Career path
Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc.
Course Curriculum
- 11 sections
- 11 lectures
- 3 hours, 42 minutes total length
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Introduction to Hospitality Management00:21:00
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An Overview of Hotel Industry00:15:00
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The Process of Selection and Recruitment in Hospitality Industry00:21:00
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The Process of Development and Training in Hospitality Industry00:21:00
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Management of Front Office Operations00:19:00
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Management of Housekeeping, Engineering and Security Operations00:24:00
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Management of Food and Beverage Operations00:20:00
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Management of Service Quality in Hospitality Industry00:17:00
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Marketing in Travel and Tourism Business00:21:00
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Accounting in Hospitality Industry00:23:00
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Customer Satisfaction00:20:00