Overview
Ensure your guests have the perfect stay and master excellent hotel management skills by joining the Hotel Management Advanced Certification Level 3 course.
The course is ideal for aspiring professionals and existing hotel management professionals who want to provide quality service to customers and ensure they have an unforgettable experience. Hotel management includes diverse responsibilities like leadership and revenue maintenance.
The advanced certification course, instructed by expert educators, provides you with an opportunity to learn about all those key fundamentals and gain expertise by learning best practices. You will gain the skills to build an amazing management team to meet your customers’ demands and grow your business rapidly.
How will I get my certificate?
You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate.
Who is this course for?
There is no experience or previous qualifications required for enrolment on this Hotel Management Advanced Certification Level 3. It is available to all students, of all academic backgrounds.
Requirements
Our Hotel Management Advanced Certification Level 3 is fully compatible with PC’s, Mac’s, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.
There is no time limit for completing this course, it can be studied in your own time at your own pace.
Career path
Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc.
Course Curriculum
- 10 sections
- 10 lectures
- 3 hours, 38 minutes total length
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An Overview of Hotel Industry00:18:00
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The Process of Selection and Recruitment in Hospitality Industry00:21:00
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The Process of Development and Training in Hospitality Industry00:24:00
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Management of Front Office Operations00:19:00
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Management of Housekeeping, Engineering and Security Operations00:27:00
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Management of Food and Beverage Operations00:20:00
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Management of Service Quality in Hospitality Industry00:20:00
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Marketing in Travel and Tourism Business00:24:00
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Customer Satisfaction00:23:00
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E-Hospitality and Technology00:22:00