Course Curriculum
- 3 sections
- 6 lectures
- 00:00:00 total length
-
Introduction
00:03:00 -
Course Purpose and Objectives
00:04:00 -
Why it Matters – When We Fail Straight Talk
00:06:00 -
Activity – When and Why We Fail to Give Feedback
00:01:00 -
Characteristics of Great Managers
00:03:00 -
Values that Enable Feedback
00:03:00 -
Activity – How have the Values Worked for You?
00:02:00
-
A Few Laws of Feedback
00:05:00 -
How Things Can Go Wrong
00:05:00 -
Activity – Creating the Right Mindset
00:02:00 -
The Continuum of Engagement
00:03:00 -
Guidelines for Giving Feedback
00:04:00
-
A Model for Effective Feedback
00:07:00 -
Activity – Practice Giving Feedback
00:01:00 -
Setting Goals and Action Planning
00:05:00 -
Continuous Improvement and Fact-Based Feedback
00:05:00 -
Guidelines for Receiving Feedback
00:06:00 -
Activity – Practice Receiving Feedback
00:01:00 -
Summary
00:02:00