Course Curriculum
- 26 sections
- 52 lectures
- 00:00:00 total length
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Introduction
00:02:00
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Agenda and Principles of Process Management
00:06:00
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The Voice of the Process
00:05:00
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Working as One Team for Improvement
00:04:00
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Exercise: The Voice of the Customer
00:03:00
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Tools for Data Analysis
00:07:00
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The Pareto Chart
00:03:00
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The Histogram
00:03:00
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The Run Chart
00:04:00
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Exercise: Presenting Performance Data
00:05:00
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Understanding Variation
00:06:00
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The Control Chart
00:06:00
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Control Chart Example
00:04:00
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Control Chart Special Cases
00:06:00
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Interpreting the Control Chart
00:10:00
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Control Chart Exercise
00:07:00
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Strategies to Deal with Variation
00:06:00
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Using Data to Drive Improvement
00:14:00
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A Structure for Performance Measurement
00:06:00
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Data Analysis Exercise
00:06:00
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Course Project
00:03:00
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Test your Understanding
00:17:00
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Resources – Introduction to Data Analysis
00:00:00
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Assignment – Introduction to Data Analysis
00:00:00
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Claim Your Certificate
00:00:00
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Thank you for completing your course with us! We’d appreciate your feedback!
00:00:00
4.9 Star course rating
Rodrigo Castro
Very helpful. I'll do more courses.
The videos are very well explained and also engaging.
Awesome learning experience

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