Overview
This comprehensive course on Corporate & Strategic Communication Skills for Managers will deepen your understanding on this topic.
After successful completion of this course you can acquire the required skills in this sector. This Corporate & Strategic Communication Skills for Managers comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market.
So enrol in this course today to fast track your career ladder.
How will I get my certificate?
You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate.
Who is This course for?
There is no experience or previous qualifications required for enrolment on this Corporate & Strategic Communication Skills for Managers. It is available to all students, of all academic backgrounds.
Requirements
Our Corporate & Strategic Communication Skills for Managers is fully compatible with PC’s, Mac’s, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G.
There is no time limit for completing this course, it can be studied in your own time at your own pace.
Career Path
Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to—
- Open doors of opportunities
- Increase your adaptability
- Keep you relevant
- Boost confidence
And much more!
Course Curriculum
- 6 sections
- 87 lectures
- 8 hours, 58 minutes total length
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Definition of Communication 00:03:00 -
Elements of Communication 00:04:00
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Communication Styles 00:03:00
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Steps in Communication Process 00:01:00
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Step 1 of Communication Process 00:02:00
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Step 1 Explained – Goal and preparation 00:05:00
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Step 1 Explained – Practicing Positive Intent 00:02:00
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Step 1 Explained – Understanding Assumptions 00:06:00
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Step 2 of Communication Process 00:04:00
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Characteristics of Clear Message 00:04:00
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Three Different Communication Styles 00:06:00
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Assertive Communication Style 00:02:00
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Body Language and Signals 00:03:00
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Third Step in Communication – Seeing Feedback 00:04:00
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Listening Skills – Listen with Compassion 00:04:00
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Listening Skills – Meaning of Paraphrasing 00:02:00
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Ways to Improve Communication and Knowledge Check 00:05:00
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Increase Effectiveness of Communication 00:08:00
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8 Guidelines for Giving Praise and Feedback 00:05:00
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Additional Tips for Effective Communications 00:09:00
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Communication Requirements in Business 00:08:00
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Skills required in corporate communication 00:06:00
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Interactive Communications 00:08:00
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Reason why Communication Fails 00:03:00
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Communication Channels and Their Problems 00:06:00
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Indications of Incompetent Communication 00:06:00
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Other reasons for Communication failure 00:04:00
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Strategic Communication Liner Model 00:05:00
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Strategic Communication Adaptive Model 00:04:00
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Strategic Communication Interpretive Model 00:04:00
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Strategic Communication in Public Communication 00:09:00
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Resources and Audience for Strategic Public Communication 00:07:00
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Source of Strategic Communication 00:05:00
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Strategic Communication – Summary of three models 00:12:00
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Strategic Communication – Guidelines for Interpretative Models 00:05:00
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Strategic Communication – Public Communications 00:11:00
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Internal Communication – Orientation 00:09:00
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Internal Communication – Moral Compansation and Benefits 00:07:00
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Internal Communication – Organisation Change 00:07:00
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External Communication – Issues Management 00:06:00
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External Communication and PR 00:05:00
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External Communication – Issue Management – Organisation Response 00:13:00
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External Communication – Image Management and Issue Advocacy 00:06:00
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External Communication – Risk and Crisis Communication 00:10:00
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Case Study on Corporate Strategic Communication 00:09:00
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What is Strategy? 00:06:00
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What is Communication Strategy? 00:05:00
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When Communication Strategy is required 00:04:00
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Why Communication Strategy is required 00:03:00
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Information we need before making strategy 00:08:00
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Setting Goals and Identify Audience 00:08:00
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Catagorise your Audience to help draft right message 00:04:00
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Drafting Message to cater your audience 00:04:00
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Channels and Timing of Communication 00:05:00
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Resources risk and Evaluation of communication strategy 00:04:00
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Summary of Communication Strategy 00:03:00
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Strategic Communication Plan Template 00:04:00
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Strategic Communication Plan 00:04:00
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Difference between Strategic and Tactical Communication 00:03:00
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Traditional Planning and why Refreshed Approached 00:05:00
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Change Management – What are concerns? 00:03:00
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Refreshed Approach to Communication Planning 00:07:00
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Possible Problems in Communication Plan, Success measurement 00:06:00
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Measure, Feedback and Manage Cynics 00:03:00
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Social Aspects of Communication Strategy 00:12:00
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Additional Planning on Social Aspects of Communication Strategy 00:04:00
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Strategic Communication – American Airlines Case Study 00:33:00
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How to Succeed in Group Communication 00:10:00
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Defining Group Communication 00:08:00
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Elements of Group Communication and Types of Group 00:08:00
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Advantages and Disadvantages of Group Discussion 00:08:00
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How to prepare for group Discussion 00:07:00
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Practice for group Discussion and other aspects 00:08:00
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Dos and Don’t group Discussion 00:08:00
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Summary of previous class 00:05:00
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What is conflict – class discussion? 00:07:00
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Communication in Conflict 00:08:00
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Meaning of Positive intent in difficult situations 00:09:00
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Positive Intent – Example 00:05:00
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De-escalating Emotions as a method to communicate in Conflicts 00:06:00
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Detached Responsibility method in resolving conflicts 00:13:00
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Keys to handle Angry Peoples 00:06:00
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Keys to deal with denial 00:04:00
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Uncovering Hidden Agendas 00:06:00
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Giving Negative Feedback 00:09:00
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Receiving Negative Feedback and Exercise 00:08:00
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Assignment – Corporate & Strategic Communication Skills for Managers
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This course includes:
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Duration:8 hours, 58 minutes
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Access:1 year access
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Units:87
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Level:
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CPD Points:10
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Certificate:Yes
