Overview
This comprehensive course on Conflict Management will deepen your understanding on this topic.
After successful completion of this course you can acquire the required skills in this sector. This Conflict Management comes with accredited certification, which will enhance your CV and make you worthy in the job market.
So enrol in this course today to fast track your career ladder.
How will I get my certificate?
You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate.
Who is This course for?
There is no experience or previous qualifications required for enrolment on this Conflict Management. It is available to all students, of all academic backgrounds.
Requirements
Our Conflict Management is fully compatible with PC’s, Mac’s, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G.
There is no time limit for completing this course, it can be studied in your own time at your own pace.
Career Path
Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc.
Course Curriculum
- 9 sections
- 24 lectures
- 2 days, 23 hours total length
-
Welcome to the Course 00:03:00 -
What are Conflict and Conflict Management? 00:03:00
-
The Rational and Irrational Sources of Conflict 00:03:00
-
The Effects of Respect on Conflict 00:04:00
-
How to Use Respect to Help Resolve Conflict 00:05:00
-
How Communication Works 00:05:00
-
How we listen: The Four Listening Levels 00:05:00
-
How to Listen Well 00:04:00
-
How Personality Types Conflict 00:02:00
-
How Specific Personalities Clash at Work 00:04:00
-
How to Avoid Personality Clash 00:02:00
-
Resistance: It’s Not Conflict… yet. 00:02:00
-
The Onion Model of Resistance 00:07:00
-
The Signs of Conflict Escalation 00:03:00
-
The Strategies for Handling Conflict 00:06:00
-
Conflict De-escalation Process 00:03:00
-
Conflict Handling Modes – The Thomas-Kilmann Model 00:02:00
-
The Five Thomas-Kilmann Modes 00:06:00
-
Getting Help from a Third Party 00:05:00
-
How to Recover from a Broken (Professional) Relationship 00:05:00
-
Good Conflict and Bad Conflict 00:04:00
-
The Secret to Avoiding Conflict 00:03:00
-
Assignment – Conflict Management 01:10:00
-
Claim Your Certificate
Frequently Bought Together
4.7 course rating - 7 reviews
£19.99
£419
This course includes:
-
Duration:2 days, 23 hours
-
Access:1 year access
-
Units:24
-
Level:
-
CPD Points:10
-
Certificate:Yes
