Course Curriculum
- 2 sections
- 33 lectures
- 00:00:00 total length
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Module 01: Welcome
00:02:00 -
Module 02: Part 1 Introduction and Agenda
00:03:00 -
Module 03: Concepts in Business Performance Management
00:05:00 -
Module 04: The Purpose of Management
00:08:00 -
Module 05: Exercise: Mission and Objectives
00:04:00 -
Module 06: Part 1 Project
00:01:00 -
Module 07: Part 2 Introduction and Agenda
00:02:00 -
Module 08: Management by Objectives
00:05:00 -
Module 09: The Performance Pyramid
00:03:00 -
Module 10: The Balanced Scorecard
00:05:00 -
Module 11: The Lean Philosophy
00:09:00 -
Module 12: Benefits Realisation
00:08:00 -
Module 13: Part 2 Project
00:01:00 -
Module 14: Test your Knowledge 1
00:08:00 -
Module 15: Part 3 Measuring Managing and Improving Business Performance
00:07:00 -
Module 16: Exercise: Performance Measures
00:05:00 -
Module 17: Analysing Performance Data
00:05:00 -
Module 18: Operational Metrics
00:03:00 -
Module 19: Reporting Performance Data
00:03:00 -
Module 20: Improving Business Performance
00:10:00 -
Module 21: Exercise: More Performance Measures
00:04:00 -
Module 22: Key Learning Points
00:03:00 -
Module 23: Part 3 Project
00:02:00 -
Module 24: Test your Knowledge 2
00:09:00 -
Module 25: Part 4 Nightingale Care 1
00:02:00 -
Module 26: Part 4 Nightingale Care Suggested Answer 1
00:03:00 -
Module 27: Part 4 Nightingale Care 2
00:01:00 -
Module 28: Part 4 Nightingale Care Suggested Answer 2
00:03:00 -
Module 29: Part 4 Nightingale Care 3
00:01:00 -
Module 30: Part 4 Nightingale Care Suggested Answer 3
00:02:00 -
Module 31: Part 4 Nightingale Care 4
00:01:00 -
Module 32: Part 4 Nightingale Care Suggested Answer 4
00:03:00
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Assignment – Business Performance Management
2 days