Course Curriculum
- 3 sections
- 18 lectures
- 00:00:00 total length
-
Module 01: Introduction to Office Administration
00:16:00 -
Module 02: Skills of an Effective Administrator
00:17:00 -
Module 03: Business Etiquette
00:21:00 -
Module 04: Business Telephone Skills
00:21:00 -
Module 05: Representing Your Boss and Company
00:36:00 -
Module 06: Mail Services and Shipping
00:27:00 -
Module 07: Travel Arrangements
00:26:00 -
Module 08: Organising Meeting and Conferences
00:27:00 -
Module 09: Time Management
00:37:00 -
Module 10: Record Keeping and Filing Systems
00:30:00 -
Module 11: Business Writing Skills
00:42:00 -
Module 12: Organisational Skills
00:27:00 -
Module 13: Communication Skills
00:27:00 -
Module 14: Customer Service
00:18:00 -
Module 15: Effective Planning and Scheduling
00:48:00 -
Module 16: Invoicing/Petty Cash
00:29:00
-
Mock Exam – Administrative Management
00:20:00
-
Final Exam – Administrative Management
00:20:00