Overview
This comprehensive course on Customer Relationship Management will deepen your understanding on this topic.
After successful completion of this course you can acquire the required skills in this sector. This Customer Relationship Management comes with accredited certification which will enhance your CV and make you worthy in the job market.
So enrol in this course today to fast track your career ladder.
How will I get my certificate?
You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate.
Who is this course for?
There is no experience or previous qualifications required for enrolment on this Customer Relationship Management. It is available to all students, of all academic backgrounds.
Requirements
Our Customer Relationship Management is fully compatible with PC’s, Mac’s, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.
There is no time limit for completing this course, it can be studied in your own time at your own pace.
Career path
Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc.
Course Curriculum
- 10 sections
- 10 lectures
- 3 hours, 18 minutes total length
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Introduction to Customer Relationship Management (CRM) 00:22:00
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CRM Fundamentals 00:24:00
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CRM Strategies 00:33:00
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Data Analysis in CRM 00:28:00
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CRM Databases 00:21:00
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Deepening Customer Relationship 00:23:00
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Handling Customer Complaints 00:22:00
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Future of CRM 00:25:00
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Assignment – Customer Relationship Management
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Claim Your Certificate
Frequently Bought Together
Advanced Diploma in Speech Therapy and SEN Teaching Assistant at QLS Level 7
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(1 student)4.6 course rating - 6 reviews
£19.99
£419
This course includes:
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Duration:3 hours, 18 minutes
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Access:1 year access
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Units:10
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Level:
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CPD Points:10
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Certificate:Yes
