Course Curriculum
- 4 sections
- 25 lectures
- 2 hours, 13 minutes total length
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Module 01: Introduction
00:02:00 -
Module 02: Agenda and Principles of Process Management
00:06:00 -
Module 03: The Voice of the Process
00:05:00 -
Module 04: Working as One Team for Improvement
00:04:00 -
Module 05: Exercise: The Voice of the Customer
00:03:00 -
Module 06: Tools for Data Analysis
00:07:00 -
Module 07: The Pareto Chart
00:03:00 -
Module 08: The Histogram
00:03:00 -
Module 09: The Run Chart
00:04:00 -
Module 10: Exercise: Presenting Performance Data
00:05:00 -
Module 11: Understanding Variation
00:06:00 -
Module 12: The Control Chart
00:06:00 -
Module 13: Control Chart Example
00:04:00 -
Module 14: Control Chart Special Cases
00:06:00 -
Module 15: Interpreting the Control Chart
00:10:00 -
Module 16: Control Chart Exercise
00:07:00 -
Module 17: Strategies to Deal with Variation
00:06:00 -
Module 18: Using Data to Drive Improvement
00:14:00 -
Module 19: A Structure for Performance Measurement
00:06:00 -
Module 20: Data Analysis Exercise
00:06:00 -
Module 21: Course Project
00:03:00 -
Module 22: Test your Understanding
00:17:00
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Resources – Introduction to Data Analysis
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Assignment – Introduction to Data Analysis
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Claim Your Certificate
4.9 course rating - 14 reviews
Rodrigo Castro
Very helpful. I'll do more courses.
The videos are very well explained and also engaging.
Awesome learning experience